Dear Carolina Back:
This letter is to inform you of the positive experience that I had in coordinating with your clinical team.
Written information regarding the injured worker’s progress in the Prevail Program was sent in a timely manner. Allowing me to participate by telephone in the team's weekly meetings when they discussed this patient was invaluable. That allowed me to give feedback and make suggestions as she continued in the program.
I appreciate the fact that the clinical team acted on my suggestions and adjusted the treatment plan accordingly. I especially appreciated Dr. Catherine Duncan’s openness to exploring medication issues that I raised. This lead to mutual exchange for the benefit of the patient and I felt that it was collegial. Dr. Duncan set the tone for the entire clinical team and their willingness to share information and respond to my questions.
Thank you again for your assistance and your effective treatment for the injured worker.Barbara Sage, MSW, LCSW
Care Coordinator
Professional Dynamics, Inc.